The Platinum Play casino belongs to the Fortune Lounge Group. The online casino has its Internet premiere in 2004. Platinum Play is available in various languages and currencies. At the beginning, there used to be many mistakes in the translations, but even then it never affected the professionalism of the provider or its seriousness.
Is Platinum Play safe? The Malta-license is definitely a positive aspect, since as such the casino has a European license. In addition, there is an advantageous bonus without a necessary deposit. Moreover, there are various bonus offers for first deposits made by new customers. Some misgivings can be found in the email customer service, but more details will be given in this Platinum Play casino review.
Platinum Play Review – Selling Points at a glance
- Malta gaming license
- Bonus without deposit for new customers
- Lucrative deposit bonuses
- Very good customer support
Platinum Play Review: Only isolated, negative reviews
I have only found one report about an alleged wrongful account locking, but no Platinum Play scam. Beside that, the general Platinum Play ratings are very positive. I can only partially relate to the report about the account locking, because I have the feeling that the player did not respect the casino rules (only one account allowed) and that is why this problem arose. Apart from that, a lot of players comment the bonus offers positively. According to my Platinum Play review, I would say that this is the strongest aspect of the casino.
Screenshot of the Platinum Play Casino
Platinum Play Casino Bonus: Without any deposit, cash in a bonus
Every new player is allocated 1,500 credits and can use these to finance the first games in the casino. Once all the credits have been played through, any balance over and above the original $/€/£1500 will be considered. However, there is a limit of $/€/£ 100. Nobody gets rich with this bonus, but to start with this is a perfect offer and free of charge as well. New customers are entitled to a doubling bonus with the first deposit amounting to $/€/£ 200. In addition, there is also a bonus of up to $/€/£ 100 (10 percent) depending on the payment method used. The new customer bonuses must be wagered 30 times at Platinum Play. The overall bonus offers are very attractive and absolutely fair according to me. This proves that Platinum Play is safe beyond any doubt. Not to forget, Prestige Casino and the Prime Casino have a bonus to offer as well.
Platinum Play Payouts: Is Platinum Play scam or safe?
Under no condition can I insinuate a Platinum Play scam, since I have always received my money. On the website, the customer can see which payment methods are available for withdrawals and choose a preferred method when payouts are requested. The range is totally in order and the payouts seem to take place reliably and without any exaggerated waiting time, according to my experience and Platinum Play ratings on the Internet. However, Platinum Play reserves the right to pay using the most practical way and this may result by cheque. Therefore, more transparency would be desired, especially to create more confidence. How well do other casinos handle payouts? Check out our experiences with the Roxy Palace Casino and the Skykings Casino.
Platinum Play free: Possible without registration
Platinum Play offers a selection of free slot machine games which are available as flash-versions. No installation is necessary thereby. For players who want to get a first impression, this is an interesting option to make their personal Platinum Play review. However, even a registration is worth it, because the online casino is not simply available as a play-money version, but there is a free bonus as well. With this bonus, it is possible to obtain the first winnings without depositing anything.
Platinum Play Support: Good quality, but not by email
The customer service is very good on the whole. In the live-chat as well as on the hotline, the staff is very helpful and friendly. Anyone can also communicate with the support staff via Skype. The email support service though is not as positive, but only because it takes a while before an answer comes. Above all, the quality of the answers is partially very disappointing. As part of my Platinum Play review, I recommend abstaining from the email support and using the other options instead, which work quite well.
You like Platinum Play, but you would also like to get to know other casinos better. I am not the only one to say that EuroGrand, CasinoClub are the Crème de la Crème of online casinos:
EuroGrand: When someone asks me for a Tipp for an online casino, I always say EuroGrand first and I have been doing so for years. This online casino keeps developing itself and this is why it has been the number 1 for quite some time, and not only on my personal list. There is no doubt regarding the seriousness of the provider, payouts work perfectly and PayPal is part of the available payment methods. If that were not enough: There is even a $/€/£ 1,000 bonus at fair conditions for new customers.
CasinoClub: The very first time that I visited CasinoClub I quickly lost my skepticism. The software appealed to me and the games are a special pleasure. The outstanding roulette game at CasinoClub almost seems traditional. In my opinion, the other games as well are not one bit inferior. With a generous 250-euro bonus, every new player can try the portfolio. The first deposit can be made with PayPal (buyer protection!).
Sunmaker: At Sunmaker it was clear to me from the start, that this was a serious casino, since I could not find any negative aspect in spite of my intensive research. Above all, what surprised me was that Sunmaker convincing slot machines had. Slot machines were not at the top of my favorite list for a long time. But the slots at Sunmaker wowed me. New registrations are rewarded with a 300-euro bonus.
Conclusion: Serious offer with attractive bonuses for new players
Actually, there are not really any relevant negative points, besides the website which used to be badly translated. This is definitely a good sign, since this makes Platinum Play safe without a doubt. It is not a big problem for me as well, that the email support is not particularly good, since there are other good options to get in contact with the support. The bonus offers should be praised, from the free bonus for registration to the first deposit bonus for new customers and the bonus offers for specific payment methods. I cannot recognize any signs for a Platinum Play scam and I can really recommend registering there based on the lucrative bonuses.
What is your impression? Are we totally wrong with our Platinum Play casino review or do you agree with us? In any case, we would like to know about your opinion, because the more players express themselves concerning a casino, the better it is. What is your Platinum Play rating? Is it fraudulent? Or is Platinum Play safe?Visit Platinum Play Casino and get the bonus now
You can find our Platinum Casino review also in German.
Keine Erfahrungsberichte vorhanden