The Jaxx casino is an online casino that belongs to German company Jaxx SE. The company was founded under the name Fluxx in 1998 and is present with numerous gambling offers on the Internet. Jaxx SE has been listed on the German stock market since 1999.
Is Jaxx safe? According to my Jaxx casino review, there are two positive attributes beyond doubt: the listing on the stock market and the German head office. The Malta gaming license also inspires the customers‘ confidence in the Jaxx. A big shortcoming though is the payout conditions, which can lead to some customers‘ downfall, if they do not inform themselves properly. Moreover, the 100-euro bonus for new customers is praiseworthy, since it is fairly designed, but only available to customers living in Germany, Austria or Switzerland.
Jaxx Review – Selling Points at a glance
- Operating company Jaxx SE is listed on the stock exchange
- License of the Lotteries and Gaming Authority Malta
- Free and friendly customer support
- 100-euro bonus for new players (in Germany, Austria + Switzerland)
- Payouts are quite fast
Jaxx Review: Relatively little feedback on the Internet
The Jaxx casino is not mentioned very often in Internet forums, neither positively or negatively. There are either too few players who have experienced the Jaxx casino, or this casino does not provoke negative or positive emotions. Nevertheless, one must keep in mind that the casino is not very old, even if the provider has been on the market for a long time. In any case, this is a positive sign, because I have not found any forum participants who want to prove a Jaxx scam.
Screenshot of the Jaxx Casino
Jaxx Bonus: €100 bonus for new customers
Every new customer in Germany, Austria or Switzerland receives a doubling bonus of up to 100 Euros for the first deposit. This amount must be wagered 20 times at the Jaxx, before it can be credited to an account. Afterwards, a payout is possible without any problems. However, players only have 20 days to play the bonus through. This should not be a problem normally though. According to my Jaxx review, the bonus offers at Jaxx are serious and, what is more, even very attractive. At most casinos, the playthrough requirements are clearly more demanding. Unfortunately, these bonus offers are not available outside of German-speaking countries. Not to forget, Joyland Casino and the Mr. Green Casino have a bonus to offer as well.
Jaxx Payouts: Is Jaxx scam or safe?
Payouts are processed quite rapidly as a rule, so Jaxx is safe. However, only a so-called „payable balance" can be withdrawn. This is defined as balance which has been deposited by bank transfer or won. Under certain circumstances though, it is possible to find an individual rule through the customer service. Anyone who generally deposits by bank transfer does not usually have any problems with payouts according to this Jaxx review. But I would still be careful when using other payment methods for deposits. All in all, the payout conditions are rather unfavorable for customers, so this is a negative point for the Jaxx rating. How well do other casinos handle payouts? Check out our experiences with the Mybet Casino and the Party Casino.
Jaxx free: Registration required but risk-free
Unfortunately a registration is required, even for players who only want to be active in the play-money casino. Admittedly this registration can be done within a few minutes and without any risk. If a move over to the real-money casino should take place at a later date, then it is very important to give the correct personal details. Or else, problems may arise with payouts in the future. In such a case, nobody can claim a Jaxx scam here, because the casino must protect itself from money laundering and for this reason the personal details must be verified before processing the first payout.
Jaxx Support: Friendly staff at the service center
The English-speaking service center in the UK is available from 8am to 7pm on weekdays and from 9am to 5.30pm on weekends. The service is toll-free within the UK. I prefer the telephone customer service to the slow email one, although qualitatively they are both good. My Jaxx rating regarding customer service is always very positive, since the service staff is extraordinarily friendly and courteous. In other words, even when you ask the same thing several times, just to make sure, the tone used in the conversation does not change. I have had totally different experiences at other service centers in the gaming industry.
The Jaxx casino is not bad, but you feel that you are entitled to play at the best casinos online? If you do not want to make any compromises regarding quality and seriousness, then in my opinion these 3 casinos remain:
EuroGrand: My eternal favorite is the EuroGrand. I know that „eternal" sometimes means a short time period on the Internet, but someone should first show me a better online casino. I seriously doubt that this will happen soon, since EuroGrand is constantly improving and the competition always remains a few steps behind. I do not know any other online casino, which offers a real new customer bonus of $/€/£ 1,000 and where winnings are paid out with PayPal.
CasinoClub: CasinoClub is the only serious competitor for EuroGrand. The new customer bonus is lower, maximum 250 Euros, but there are a lot of promotions and bonuses for regular customers. PayPal is not ignored as a payment method as well. Finally, maybe it is a matter of taste, whether a player prefers playing at CasinoClub or EuroGrand. I like both casinos, because they are serious and at a top level qualitatively. So I just choose at a whim.
Sunmaker: Sunmaker is a very special casino, because only few online providers have Merkur games in their portfolios. For the few players who do not really know Merkur: This company has been making first class slot machines for decades and is responsible for some real classics. Since Sunmaker is the only one to exclusively offer the newest Merkur slots, I do not feel the need to go to any dark pub to play slots. Important: Definitely use the 300-euro bonus for registration!
Conclusion: Solides Angebot mit problematischen Auszahlungsbedingungen
If the Jaxx casino were more customer-friendly regarding payout conditions, the quality of the offer would certainly improve. Beside this unpleasant aspect of my Jaxx casino review, this online casino is very respectable, which possesses a provider listed on the stock market, a renowned gaming license, a good new customer bonus and a very good customer service. Anyone wanting to register at Jaxx should first study the payout requirements carefully. It is really possible to be paid out without stress in every time. But this is only possible when deposits are made by bank transfer.
What do you like about our Jaxx review? What do you not like and why? Do you believe that our report is completely wrong? If yes, then you should share your arguments with us, and if no, then we would also be happy to read your comments. Is Jaxx safe or is it a fraud? What’s your opinion?Visit Jaxx Casino and get the bonus now
The German version of the Jaxx Casino review is also available.
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