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JackpotCity Casino Review – Scam or safe? Read our Rating!

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The JackpotCity casino is one of the oldest casinos on the World Wide Web. The JackpotCity was founded way back in 1998 and has survived all of the changes on the gaming market since then. This fact alone shows that here is a casino operator with expert knowledge.

If nothing else, the Malta gaming license ensures that JackpotCity is safe. If this is not enough proof, then have a look at the rules and the resulting high requirements that a casino must meet in order to become the eCOGRA-Seal of Approval. Last but not least, there is also a fair bonus for new customers. However, the payouts are not so nice, since they are relatively slow.

JackpotCity Review – Selling Points at a glance

  • License of the Gaming Authorities of Malta
  • eCOGRA-Seal of Approval
  • New players get a bonus of up to $/€/£ 500
  • A lot of lucrative jackpots
  • Free hotline
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JackpotCity Review: Positive research results

erfahrungen-iconA research in Internet forums shows that a lot of players who like gambling at JackpotCity. Is JackpotCity safe? Whenever there is a negative JackpotCity rating, then it has nothing to do with the games, the bonus conditions nor the payouts, but the technology. This is something that I can comprehend in part, since I can also remember, that the technology in the past at JackpotCity was not perfect and the software would crash, at least from time to time. According to the present JackpotCity casino review, this was changed a long time ago. I was not able to find any current forum postings on this subject. Moreover, I have only found a couple of players who suspect a JackpotCity scam, but their arguments are rather poor. Who does not want to send relevant documents in order to verify their personal details should not wonder if their payouts are refused.

JackpotCity Casino

Screenshot of the JackpotCity Casino

JackpotCity Bonus: New customers receive up to $/€/£ 500

bonus-iconThe first bonus is a doubling bonus of up to $/€/£ 200. Even the second bonus is a doubling one, although the deposited sum amounts to a maximum of $/€/£ 300. The only disadvantage of the bonus offers to be found by this JackpotCity review is the ambitious bonus requirements. The sum must be wagered 50 times with casino games. Nevertheless, this is still within the acceptable limits to be able to call JackpotCity safe. Not to forget, Jaxx Casino and the Joyland Casino have a bonus to offer as well.

JackpotCity Payouts: Is JackpotCity scam or safe?

Up to now, I have never experienced any difficulties with payouts at JackpotCity. Even on the Internet, I have not found any serious hints about a JackpotCity scam concerning payouts. However, the payment time period takes some getting used to. Even with payment methods which technically would allow quick processing, JackpotCity takes more time than any other online casino that I know. This must mean something, since many casinos expect their customers to wait up to 4 days before even processing payouts. A negative note for the JackpotCity rating since obviously this casino needs even more time. How well do other casinos handle payouts? Check out our experiences with the Mr. Green Casino and the Mybet Casino.

JackpotCity free: Start without money

kostenlos-spielen-iconIt is possible and unproblematic to gain experience at JackpotCity without investing any money. Since there is a flash-casino, it is not even necessary to download the casino software onto a personal computer. However, it is still advisable to test the software before making any deposits, to ensure that there are no software problems with your gaming computer.

JackpotCity Support: Free Hotline

support-iconThe customer service at JackpotCity speaks various foreign languages and the service number is for free. I am not really satisfied with the quality of consulting, but it is still acceptable. At least the telephone hotline is available 24/7 so that it is possible to ask questions or solve a problem even in the middle of the night. The live-chat is good as well. According to my JackpotCity review, it normally takes more than a day for the support to reply to emails and this is why I only send such inquiries on rare occasions.


You do not particularly like the JackpotCity casino? Then I have some very interesting suggestions for you. My favorite 3 online casinos will surely appeal to you as well:

EuroGrand: Anyone who has played at EuroGrand once will surely wonder why the competition keeps putting their own online casinos on the market. Believe it or not, but beginners can receive up to $/€/£ 1,000 with their first deposits. Live-dealer games at a high level, PayPal (Buyer protection!) and absolute seriousness make EuroGrand essential for me.

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CasinoClub: I made one of my biggest winnings ever at CasinoClub with the 250-euro bonus for new customers. The money was paid out without objection and I have often deposited and withdrawn money with PayPal since then. If the roulette games remain this attractive, I will surely be a loyal customer of CasinoClub for a long time.

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Sunmaker: For a slot machine game like Magic Mirror or Dragon’s Treasure, you can even wake me up in the middle of the night. These games are absolutely awesome. Even though a 300-euro bonus was not offered to new customers back then, I was already thrilled. Today I would not hesitate for a second to register, especially since Sunmaker is safe and professional.

Visit Sunmaker Casino and get the bonus now

Conclusion: Serious casino, but payouts are too slow

fazit-iconIn order to sum up my JackpotCity review, I would say that I do not doubt that JackpotCity is safe. However, it is not justifiable that JackpotCity takes too long to process payouts. Moreover, the bonus requirements are not really good, even if the bonus sums are quite attractive. The customer service is readily accessible, but only average in quality. All in all, I am not thrilled about the JackpotCity casino, even though I would not suspect any JackpotCity scam there. I would rather say that the casino is not particularly customer-friendly. This could be easily changed. But it remains to be seen whether the operator is interested in improving the situation. Especially the payout periods must urgently be changed.

You have a different assessment, because you have had opposite experiences? Our JackpotCity casino review is well-researched, but to complete the picture we need the experiences of many customers. Let us take part in your experiences at JackpotCity casino and please answer this question: Is JackpotCity safe or a scam?

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We offer the German version of the JackpotCity review as well for you.







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