Europalace has only been on the market since 2010 and as such belongs to the youngest casinos on the World Wide Web. Nevertheless, it already has a large fan community and numerous forum postings with a Europalace rating. Versions in different languages have been available from the start. In addition, beside the download version there is also a casino option for mobile devices.
The Malta-license is only given to gaming providers who fulfill very strict rules. The eCOGRA-Seal of Approval, just like the Malta-license, has an excellent reputation in the gaming industry. Fast payouts and a very good customer support are positive characteristics of this Europalace casino review.
Europalace Review – Selling Points at a glance
- License of the Lotteries and Gaming Authority Malta
- eCogra-Seal of Approval
- Up to $/€/£ 500 bonus for new players
- Fast payouts thanks to short waiting time
- Excellent customer service
Screenshot of the Europalace Casino
Europalace Review: Is Europalace scam or safe?
The customer service at Europalace makes a remarkably good impression on many customers. This is the only way to explain that so many customers make positive Europalace reviews in Internet forums, regarding this theme above all. Another reason might also be that the customer service is problematic at so many other online casinos. Negative reports are almost non-existent. Even the bonus, which certainly includes a few catches in the rules, is not brought up in Internet forums. Although I have some criticism, I do not believe in a Europalace scam. Other players obviously see it that way as well.
Europalace Bonus: $/€/£ 500 for the first 2 deposits
The $/€/£ 500 bonus for new players is spread over the first 2 deposits. For the first deposit, the customer receives a doubling bonus amounting to a maximum of $/€/£ 150. The second bonus amount up to $/€/£ 150 (50 percent). Every bonus must be wagered 40 times at Europalace before a payout is possible. If a withdrawal is requested before all the bonus have been played through, the rest of the bonus offers are forfeited. Most games can be used for the playthrough requirements, but only parlor games and slots count for 100 percent. Even if the bonus rules at Europalace are safe, it is not particularly customer-friendly, that the bonus conditions are hidden within the general business terms and conditions. Not to forget, Everest Casino and the Jackpotcity Casino have a bonus to offer as well.
Europalace Payouts: Uncomplicated and little waiting
Is Europalace safe? Payouts are only processed after a 24-hour waiting time period. Various payment methods are available, such as bank transfers, Neteller and Skrill among others. The processing of payouts is performed quite quickly, so that the differences in payout times are a result of the different payment methods. All in all the Europalace pays quickly. I have often experienced payouts at Europalace and noticed that payments with Neteller and Skrill are especially fast. I always get my money within 2 to 3 days, which is a positive aspect of my Europalace rating. How well do other casinos handle payouts? Check out our experiences with the Jaxx Casino and the Joyland Casino.
Europalace free: Prospective customers must register
Anyone who wants to have a quick look at the games offered by Europalace can use the short preview of the various offers. However, only a few screen shots are shown in this preview. On the other hand, the free play-money casino is only available to customers, so that a registration is required. In my opinion, this registration is not a problem, since it is not necessary to make a deposit. It is possible to change from the play casino to the real money casino at any time, but you can also stay in the free casino permanently, making Europalace safe.
Europalace Support: First class live support
If questions and problems arise, the live-chat can be used in order to contact service staff. Alternatively, a good option is also the free support hotline. Unfortunately the office hours are not indicated on the website, but even at night I have always been able to reach the support staff by telephone. The email support is another strong option according to my Europalace review, because questions are usually answered within a day. This is more than adequate for most questions.
You do not fancy Europalace? This is absolutely no problem, since I know some very good casinos, which I can recommend:
EuroGrand: To be perfectly honest with you: The decisive argument for me was the new customer bonus at EuroGrand. In the meantime, new customer even get up to $/€/£ 1,000. Today I would have a closer look though, at what the casino has to offer. Luckily for me, EuroGrand was just right, because this online casino has belonged to the best ones for years.
CasinoClub: 250 Euros for new customers? I would register right away if I weren’t already an active member for quite some time. Sometimes it is not easy to decide, whether I prefer to play at EuroGrand or at CasinoClub, but thankfully I can be registered at many casinos. Regarding the seriousness, I have no concerns at CasinoClub.
Sunmaker: A 300-euro bonus is very attractive. The main reason to play at Sunmaker was and still is a totally different one for me: I absolutely love to play slot machines and Sunmaker has a very attractive selection of those. Serious and reliable on top of that, so that I can recommend Sunmaker to every slot machine fan.
Conclusion: Serious offer with gigantic bonus and great customer service
The Europalace is a serious online casino. There is no doubt about it, since beside a Malta-license, the German headquarters of the operating company means that the quality standard of the company is high. There is no match for the welcome bonus of up to $/€/£ 500 within the gaming industry. The bonus conditions are fair by all means, but it is advisable to read the bonus requirements carefully. I am very pleased with the customer service, which is also positively rated by customers on the Internet. The fact that payouts are quickly processed fits in, as well as the short waiting time. Following extensive research, I cannot imagine that a Europalace scam is part of the business model. According to my Europalace casino review, it is an absolutely recommendable online casino.
You believe that we are completely off track with our Europalace review? Or you have had similar experiences and would like to agree with us? Then do not hesitate any longer and send us your comments, because our readers are also curious about your report. Tell us: Is Europalace safe or scam?Visit Europalace Casino and get the bonus now
We offer the Europalace review in German language as well.
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