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Casino Riva is operated by the gaming provider Mandaplay. This company has existed since 2007 and works with the renowned software Fast CPU. The online casino attracts customers with a free bonus and various high bonus offers. However, before registering it is advisable to check the provider’s seriousness. This is will take place in Casino Riva casino review.
The online casino is operated with a Malta-license. This license has a very good reputation and not only because Malta belongs to the EU. The membership with Fairplayers is a good sign as well, since this independent institution checks the seriousness of candidates when those wish to become members.
Casino Riva Review – Selling points at a glance
- License of the Lotteries and Gaming Authority Malta
- Member of Fairplayers
- £/€ 20 free bonus for new customers
- £/€ 200 reward bonus for a first deposit
Casino Riva Review: Is Casino Riva scam or safe?
Interestingly, there are a lot of players who give a positive Casino Riva rating. I have not found any comments regarding a possible Casino Riva scam. I would not go that far, but the bonus offers are definitely not perfect, because there are more than a catch in the play-through conditions. In some forums, the slow payout period is also mentioned, but beside this, there does not seem to be many players making negative Casino Riva reviews.
Screenshot of Casino Riva
Casino Riva Bonus: £/€ 20 free play or £/€ 200 for first deposits
New customers must decide whether they want to receive a free play bonus of £/€ 20 or up to £/€ 200 as a first deposit bonus. A combination of both offers is not possible. The wagering requirements are absolutely fair, since the sum must be played through 30 times. On the negative side, the winnings resulting from the free play bonus can only be paid out, if a minimum deposit of £/€ 20 is made. In addition, the players should keep in mind that all games have varying percentage values. For example, Videopoker is valued with only 5 percent in the playthrough requirements. This Casino Riva review finds that the bonus offers are attractive in principle, but the bonus conditions have some unpleasant catches. Not to forget, Casino Splendido and the Casino Tropez have a bonus to offer as well.
Casino Riva Payouts: Wrong payout requests have drastic consequences
Is Casino Riva safe? Well, when a player makes a payout request before having fulfilled all playthrough requirements, the bonus and all the winnings are cancelled. This is an unacceptable business policy, since a customer can lose a large winning as a result of a little mistake. Payouts are exclusively carried out by cheque or by bank transfer. At least the payouts are processed free of charge, but the payout period is extremely long. I once had to wait for my money coming from a payout by bank transfer for over 2 weeks. Overall it is difficult for me to call Casino Riva safe, on the basis of the payout policy. But in the end I did receive my money. However, this is the only positive aspect that I can think of in this category. How well do other casinos handle payouts? Check out our experiences with the Casino Euro and the Casino Tropez.
Casino Riva free: Registration without deposit
The free play casino is slightly inferior to the real casino. Only a few games are not offered in the play money option. One should be careful though with the free bonus, since winnings are only paid out after depositing £/€ 20 at least. Who wants to use Casino Riva without making any deposits should forgo the bonus. According to my Casino Riva review, the change from free play to the real casino happens without a hitch.
Casino Riva Support: Available in many languages and readily accessible
The telephone customer support is available in various foreign languages. My own Casino Riva review confirms that the support is of good quality in general. Only regarding the bonus conditions, I have experienced that some employees are not well-versed and sometimes even had to look up how the rules really are. At least the support is readily accessible and replies by email do not take a long time.
Casino Riva does not suit your personal standards? Then let me present to you the 3 casinos where I have had the best experiences regarding content as well as seriousness:
EuroGrand: Whenever I test a new casino, I always compare it to EuroGrand and the result has been the same for yeasr: Eurogrand wins. Ultimately the objective is to find out, how high the defeat is, since EuroGrand is at a top level in all categories. My tip for beginners: The live-dealer games are a class of their own in terms of atmosphere and technology. Safety is guaranteed and not only because PayPal (Buyer Protection!) can be used as payment option. As a beginner, I would not miss out on the $/£/€ registration bonus in any case.
CasinoClub: When I play at CasinoClub, I sometimes forget that I am not at a real casino. The atmosphere is unique and I am fascinated, time and again, about how the software designers do it. The range of games leaves nothing to be desired. CasinoClub has a very good reputation among roulette players, but I can also recommend the online slots and other casino classics such as Blackjack and Poker. Just like at EuroGrand, PayPal can be used at CasinoClub. There is a bonus of up to 250 Euros for first deposits. Since CasinoClub is a serious provider, I would not hesitate to become a new customer again if I could.
Sunmaker: Who loves slot machines, and this is true for many passionate players, will discover Sunmaker sooner or later. Slots were the main problem of online players for a long time, since at the beginning the playing experience was not comparable with the one offered in the offline world. However, who still believes that slots machines have nothing to do on the Internet should urgently have a look at Sunmaker. As a result of my experience, I am so convinced about the quality as well as the reliability of this provider, that I can wholeheartedly recommend using the 300-euro registration bonus.
Conclusion: Not optimally serious in all areas
My personal Casino Riva casino review is ambivalent. I find that what the casino offers is very good, but the bonus conditions and the slow payouts tarnish my impression immensely. However, I would like to highlight that the bonus conditions, even though they are not user-friendly, are transparently documented. Unfortunately this is not the case of the payout conditions. In practice it becomes clear that payouts take a very long time. The Malta-license is only given to a serious provider according to my experience. Therefore, I would not insinuate any Casino Riva scam. There are some aspects though at Casino Riva which appear to be at the limit of seriousness.
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You can also find the German version of the Casino Riva review.
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